Indian Railways has introduced a major change in the Tatkal ticket booking system. To increase transparency and prevent misuse, the Railways and IRCTC have now made OTP verification mandatory for booking every Tatkal ticket. This change will impact all passengers who rely on last-minute bookings.
Why the OTP Rule Was Introduced
In recent years, Tatkal ticket fraud and illegal software manipulation had increased significantly. Many agents misused tools to book tickets within seconds, leaving common passengers helpless. The introduction of the OTP rule aims to eliminate such unfair practices by verifying the identity of the person booking the ticket.
How the New OTP System Works
The new system requires passengers to enter an OTP sent to their registered mobile number before completing the Tatkal booking. The process ensures that only the genuine user can proceed with the ticket purchase. Without OTP verification, the booking will not be completed.
Impact on Ticket Booking Speed
Under the earlier system, Tatkal tickets used to sell out within minutes, often due to bots and unauthorized software. The OTP rule adds an additional step, slightly slowing down automated systems and giving real passengers a fair chance. At the same time, IRCTC has optimized the platform to ensure the process remains fast for users.
Increased Security and Transparency
The OTP requirement reduces the risk of ticket duplication, fraudulent bookings and misuse of multiple accounts. It ensures that each Tatkal ticket is associated with a verified mobile number, creating a secure and transparent booking environment.
Effect on Travel Agents
Authorized travel agents will also need to complete OTP verification for every booking. Agents can no longer rely on bulk booking software. This change encourages fair practices and ensures equal access for individual passengers.
Passenger Convenience and Benefits
For regular passengers, the OTP process is simple and familiar, similar to other digital services. It offers greater safety and prevents unauthorized use of personal details. With fewer fraudulent bookings, availability of Tatkal tickets for genuine users is expected to increase.
Situations Where OTP Is Compulsory
OTP verification will be mandatory for all Tatkal bookings made through IRCTC, mobile app or authorized agents. This includes AC, sleeper, and second-class Tatkal tickets. Even modifications or rebooking under Tatkal may require fresh verification.
What Passengers Should Do Now
Passengers must ensure their mobile number is updated and active in their IRCTC profile. Without a valid mobile number, OTP will not be received and the booking cannot proceed. Keeping the phone handy during booking hours is essential.
Conclusion
The new OTP-based Tatkal booking system is a strong step toward reducing fraud and improving fairness for passengers. While it adds a small extra step, it offers significant security and ensures that genuine users get a better chance at booking Tatkal tickets.